AI teams
Your next team is already ready to work.
Digital employees that sell, collect and serve together, each one an expert in its role. Your customers feel attended by the best of your company, every time.
How they work together
One conversation. The right specialist for every moment.
It understands
Nora reads every message and works out what your customer needs.
It hands off with context
The conversation reaches the right specialist with everything already said.
It answers as one
Your customer sees a single conversation in your brand’s voice, from hello to payment.
Hi, I’d like to switch to a plan with more data.
Hi Camila. Theo knows every plan, so I’m passing you to him. He already knows what you need.
Nora passed the conversation to Theo, with full context
Camila, the way you use your line, Plus fits best: twice the data for $10 more a month.
Sounds good. Can I pay now?
Theo passed the conversation to Aria
Of course. Plus, $39 a month, on your Visa ending in 4821. Shall I confirm?
Yes, go ahead.
Aria passed the conversation to Luna
All set, Camila. Plus is active from today. If anything feels off, I’m right here.
NoraOrchestrator- TheoSales
- AriaPayments
- LunaSupportOn it
Digital employees
Each one with a role, a voice and goals.
Every digital employee knows what job it does, how it talks and which rules it keeps. And each one has a person on your team who leads it.
Theo
Sales
- Its job
- Recommends the right product and closes the sale in the same conversation.
- How it talks
- Confident and friendly. Asks before recommending.
- Rules it always keeps
- Discounts only within your rules
- Never promises what is out of stock
- What it works with
- Catalog
- Prices and stock
- CRM
Before it talks to your customers, all of this is in place
- Role and goals
- Your brand’s voice
- Steps of each conversation
- Knowledge and systems
- Limits and security
- Tested with your team
People in the loop
When a person is needed, the whole story comes along.
If a case needs someone on your team, it reaches them with the conversation, a summary and the next step ready. They pick up where the team left off, without asking again.
My headphones arrived with one side silent. I’d like to talk to a person.
I’m sorry, Ana. I’m passing you to Laura from our team. She already has your whole case.
Luna passed the conversation to Laura, with full context
Hi Ana, it’s Laura. I approved the exchange: the new pair arrives Thursday and we pick up the old one the same day.
Why a team
Organized like a real department.
Each one, an expert
Every digital employee does one job and does it well. Sales sells, payments collects, support solves.
Context travels with the customer
Every handoff carries what was already said, so nobody has to repeat themselves.
A leader for every role
Each digital employee reports to someone on your team, who sets its goals and reviews its work.
Grow without starting over
The Company Brain keeps what your business knows. Each new digital employee starts with it on day one.
Roles
Hire the roles your business needs.
They all share the same memory of your business.
- Reception
- Sales
- Payments
- Support
- Collections
- Loyalty
- Scheduling
- Follow-up
Build your first AI team.
Start with one role. Add the next when you are ready.
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