Use cases
Digital employees for every industry.
They sell, serve, collect, schedule and follow up with your customers, on the channels they already use. Find the work your business does every day.
What they do
Complete processes, from the first message to the last.
Retail and e-commerce
More sales from the same conversations, day and night.
What they handle
- Recommend products and close the sale in the chat
- Track orders, returns and exchanges
- Bring back customers who left their cart
Financial services and collections
Payments on time, with a kind word instead of a cold call.
What they handle
- Remind customers before a payment is due
- Agree on payment plans within your rules
- Answer questions about balances and statements
Health and clinics
Full schedules and patients who show up.
What they handle
- Book, confirm and reschedule appointments
- Send preparation instructions before each visit
- Answer questions about services, coverage and locations
Education
Every applicant answered, from the first question to enrollment.
What they handle
- Explain programs, dates and requirements
- Guide applicants through enrollment and documents
- Remind students about payments and deadlines
Real estate
Every lead qualified and every visit booked.
What they handle
- Qualify buyers and renters by budget and area
- Share the listings that match what they need
- Schedule visits and follow up afterwards
Automotive
From test drive to service, nobody waits for an answer.
What they handle
- Answer questions about models and financing
- Book test drives and service appointments
- Follow up after every visit or quote
Hospitality and restaurants
Bookings and orders taken in seconds, even at rush hour.
What they handle
- Take reservations and orders
- Answer questions about menus, rooms and availability
- Ask for a review after each visit
B2B and distribution
Your clients reorder without waiting for a sales rep.
What they handle
- Take repeat orders and check stock
- Share quotes and delivery times
- Keep your sales team’s records up to date
Platforms and marketplaces
New merchants sign up by chat and start selling sooner.
What they handle
- Collect details and documents in the conversation
- Spot missing or unreadable documents and ask again
- Activate accounts and answer the first questions
Where it happens
Wherever your customers already are.
Same team, same memory, whether they write, comment or call.
- TikTok
- Messenger
- Web chat
- Voice
- InstagramAsked if the blue dress comes in size M
- WhatsAppBought it and paid in the chat
- EmailGot the invoice and the tracking number
- VoiceCalled to change the delivery address
Ready from day one
Your industry’s best practices, built in.
Pick your industry and the roles you need. GABI brings what already works in your sector, so your team starts with experience instead of a blank page.
Choose an industry
Sales- Welcome and advice
- Catalog search
- Cross-selling
Payments- Card payments
- Financing and trade-ins
- Payment status
Support- Order status
- Exchanges and returns
- Frequent questions
Built from research on each sector and from real conversations, anonymized.
Your customers are writing right now.
Find the work your business does every day, and give it to a digital employee.
Discover Grovity