One of the biggest challenges when deploying AI agents is not only making them smart, but making them available where customers already are.
That’s why we added Chatwoot support to Grovity, expanding the number of BSPs and omnichannel platforms our agents can work with.
More channels
With this integration, Grovity agents can now be distributed across even more channels — WhatsApp, website chat, email, SMS, Telegram, Line, Facebook, Instagram, and other social channels.
And because Chatwoot is open source, this gives our clients more flexibility, more control, and a faster path to scale AI agents across multiple customer touchpoints.
No omnichannel platform? We’ll provision one
The best part: if a company doesn’t already have an omnichannel platform, Grovity can now provide a managed Chatwoot instance — fully integrated with Grovity and configured during the same onboarding process as their AI agents.
That means a company can go from no omnichannel setup to AI agents live across multiple channels, with much less operational complexity.
Pay for conversations, not seats
With our integrated Chatwoot instance, clients can have as many seats as they need and pay based on the conversations they actually handle.
That’s especially valuable for operations with large advisor teams, where cost should grow with the volume of the business — not with the number of people connected.
More channels, more flexibility, and a cost structure far better aligned with the real operation.
Curious how this fits your stack? Book a demo, or see how multi-agent teams work across channels.